A mystery shopping and experiential research agency with a difference

Our mystery shop and research services enable you to achieve targeted insight,
using the most appropriate methods and delivering it in the way that you need it.

The 360 Approach

Our unique approach enables clients to benefit from over 360 different services
– allowing us to deliver proactive solutions and honest tailored advice.




Phone Studies


Face to Face Surveys


Online Feedback


Postal Response



Digital Recorded Calls


Written Commentary Reports


Covert Video Recordings


Online Channel Measurement

Register to become a Mystery Shopper or Researcher.

Find out what makes us different

01403 230650
Customer Perspectives Ltd – t/a 360 Perspectives, Milnwood, 13 North Parade, Horsham, West Sussex, RH12 2BT (Company Registration No: 05264347)

360 Perspectives works across multiple sectors, including property, retail and e-commerce.

In 2018 we conducted over 50,000 mystery shops to the estate and lettings agency sector alone.

As of June 2018, we have been owned and operated by Yomdel, the award winning managed live chat provider.

To learn more about the fantastic services that Yomdel offer, click here - https://www.yomdel.com/